“Salesforce is delivering a future where human and digital agents join forces to improve the customer experience,” said Service Cloud General Manager Kishan Chetan. “Einstein Service Agent, our first ...

Salesforce is jumping into the AI agent world with a new service that builds on the company’s Einstein platform for AI.. The new Einstein Service Agent is a generative AI-powered self-service ...

Salesforce, the world’ s #1 AI CRM, today announced the general availability of Agentforce, a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can ...

Salesforce, Inc. CRM is placing a big bet on Agentforce, its AI agent platform, as the next major growth engine. This new ...

The HR Service agent is available through Slack, a Salesforce-owned software company. Salesforce. HR teams have access to a portal that contains employee information and connects to existing HRIS ...

Salesforce today released Agentforce, a new suite of low-code tools aimed at helping enterprises build autonomous AI agents for sales, service, marketing, and commerce use cases. [ Related ...

Agentforce "for Service and Sales," the company clarifies, will be generally available on October 25, with some elements of Atlas Reasoning Engine arriving in February 2025. Pricing begins at $2 ...

SAN FRANCISCO & SUNNYVALE, Calif., September 17, 2024--Salesforce (NYSE: CRM), the #1 AI CRM, and Google Cloud today announced an expanded partnership to create Salesforce Agentforce Agents that ...

"But Stifel's calculations show Agentforce Service Agent alone could be a multi-billion dollar prospect for Salesforce," Lane said. Warning! GuruFocus has detected 4 Warning Sign with CRM.

For example, the Agentforce Sales Development Representative (SDR) Agent engages with prospects 24/7, answering questions, managing objections, and scheduling meetings based on CRM and external data.