Delta Air Lines stranded an estimated half million passengers in its service meltdown last week, leaving many sleeping on floors of airports, frustrated and angry at their inability to complete their ...

A plane passenger traveling from Paris to New York lost her temper after her flight was canceled. Video footage captures the ...

Heathrow wants to set passenger charges at an average of £33.26 between 2027-2031, compared with what it claims is an average ...

Atlanta-based Delta Air Lines ranked No. 2 among U.S. airlines in the customer satisfaction study, tied with JetBlue. Dallas-based Southwest Airlines took the No. 1 spot, ...

For over 20 years, I’ve been a loyal Southwest Airlines customer. Their straightforward pricing and the peace of mind of free checked bags made them my go-to airline. This morning was different.

Dallas-based Southwest Airlines took the No. 1 spot among U.S. airlines in the customer satisfaction study, soaring ahead of Alaska Airlines. Atlanta-based Delta Air Lines ranked No. 2, tied with ...

New study shows airline customer satisfaction is up, even with higher fees. WSBTV.com News Staff. Thu, May 8, 2025 at 5:53 AM UTC. 1 min read.

Airline customer satisfaction drops, study says April 22, 2025 Updated Thu., May 22, 2025 at 3:59 p.m. Passengers check in at the Alaska, Delta and Southwest ticket counters at Dallas Love Field. ...

Millions of Qantas customers may have had data stolen in a cyberattack on a third-party platform, with names, ... Cyberattack hits major airline, up to 6M customer profiles exposed ...

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

Australian airline Qantas said Wednesday that a hacker made off with a trove of customers' personal data including passenger names, emails, phone numbers, birth dates and frequent flyer numbers.