there are some types of communication that consumers prefer to receive via text, including appointment reminders, prescription refills, and service outages. To see how the big channels stack up ...

According to Stefanie Beavers, chief nursing executive at OU Health, and HealthLeaders Exchange member, here are three tips for CNOs who want to streamline their change management processes. Click ...

Health systems and hospitals should have social media policies but should avoid limiting protected speech, a legal expert ...

A whopping 98% of SMS messages are read, says the infographic, and the response rate of text ... SMS is often the preferred way to receive promotional communications. How can your company take ...