Customer relationship management software (CRM) provides tools for small businesses to handle customer interactions in a scalable, centralized way. CRM solutions can also handle areas such as ...

One of the most valuable commodities throughout the digital age has become how technological tools can retrain individualized ...

Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools such as code editors or other agents. ServiceNow says that Adobe Inc., Box ...

Zurich Insurance Group has over 55 million customers around the world.The insurer built an AI tool into its agents' workflow ...

LionDesk will remain operational through September, giving users time to migrate to Lone Wolf’s new CRM known as ...

Read our advice disclaimer here. Customer relationship management (CRM) software helps businesses increase sales, drive growth and provide exceptional customer experiences. You may not have heard ...