LONDON--(BUSINESS WIRE)--A well-known customer intelligence company, Infiniti Research, has recently announced the completion of their latest customer relationship management strategy for a ...

According to Rachel Dorfman, being a member of Bounteous’ customer relationship management strategy team is like being on a team of rowers. “We will not get where we’re going unless we all pull ...

Why customer relationship management is the top first-party data brand strategy . AI, tech and analytics are taking CRM to the next level. By Julie Liesse.

If you feel your CRM strategy may be falling short, there are plenty of things you can do to administer first aid. Follow our seven-step guide to putting the life back into your CRM campaign. Skip to ...

Customer experience: the foundation of modern relationship management. Historically, banks in Ghana have placed heavy emphasis on relationship officers - personal bankers whose role is to retain ...