Identifying your set of soft skills is critical to effective professional development and for your job search. Communication, teamwork, leadership, creativity and customer service skills are some ...

Customer service is a skill that combines many other important soft skills, such as communication, problem solving, and attention to detail. Candidates that can provide timely and attentive ...

Generally, skills in the workplace can fall into one of two categories: hard skills and soft skills. But what’s the difference between the two? And does one matter more than the other?