Here's what it is, why they're doing it, what it means and how to avoid committing a phone faux pas of your own.

Gen Z is making up its own etiquette rules when it comes to answering the phone. Some of them aren't saying "hello." They ...

Topics include using voice skills for effective telephone presentation, proper etiquette for different customer service situations, and appropriate actions to maintain effective control of calls.

This skill demands keeping aside any possible distractions from digital devices and paying complete attention to the conversation partner's message. By nodding from time to time, asking clarifying ...

According to etiquette expert Julie Lamberg-Burnet from the Sydney School of Protocol, you've been using your phone too much and in the wrong way in the wrong situations.

A-hed; Don’t You Dare Call Me Without Texting First ‘Extremely annoyed.’ The etiquette of unexpected phone calls divides friends, families and co-workers.

With landline phones going extinct, texting etiquette is becoming more essential than ever before. Kurt "CyberGuy" Knutsson explains why texting is a sign of respect.

Do you get the urge to check your cell phone while with friends and family? You aren't alone!

Ask anyone who isn’t Gen Z, and they’ll tell you that basic etiquette seems to be a thing of the past. People no longer pick up the phone and instead, just fire off a text, opting for ...

Phone calls are here to stay at work, but they should be saved for certain occasions, etiquette experts say. tomazl/Getty Images 2023-09-28T17:50:37Z Share ...