Homeowner's meter broken by Xcel contractor repaired 02:35. It took over a week, but Sue Sanders finally got Xcel Energy to send a contractor to repair a part broken by a contractor attempting to ...

Not only can smart meters help you make cost-saving changes to your habits, but they can also open up eligibility for money-saving schemes. Smart meter: cons.

HIGHLANDS RANCH, Colo. — Smart meters are supposed to make billing smarter for Xcel Energy, ... “I don't think they should report it only because they're afraid they're gonna get tattled on.

NYSEG's Shelby Cohen tells WBEN's Tom Bauerle there have been complaints, but not as many as you think. "We send out 2 million bills each month, and less than half of 1% of those cause a complaint.