We'll still have PCs on our desks, but with the rise of desktop-as-a-service and software-as-a-service, we're returning to smart-terminals and time-sharing services. Goodbye PCs, it's been nice ...

Liq chose NICE Desktop Automation to deliver significant cost savings via 9 percent AHT reduction and over 10 percent faster agent onboarding. September 04, 2018 06:30 AM Eastern Daylight Time.