The third type of interpersonal conflict is a destabilizing conflict. At this point, emotions dominate and anger is expressed in an aggressive manner—sometimes publicly—that results in a loss ...

Summary. Navigating conflict through effective communication is an invaluable skill that can significantly improve interpersonal relationships and organizational dynamics.

Approaches to conflict can vary from prevention and management to resolution and transformation; all of which require a solid set of basic skills for success. In this lively and interactive session, ...