While Santa Claus makes an appearance only once a year, he teaches lessons in public relations and communications we can implement all year long. Santa is famous for his annual global expedition ...

These rushed, ill-conceived responses left those of us toiling deep in the trenches of PR and social media, and the general public alike ... while protecting brand integrity and value. So, what ...

Public relations professionals play an increasingly ... want them understood—without misrepresenting the situation. Share lessons learned. In some cases, handling a crisis well can actually ...

This case involves protecting national security by preventing Chinese government access to the personal data of American children, but lessons learned apply to all aspects of U.S.-China relations.