Navy Federal Credit Union's online banking system and app went down on Thursday morning, leaving thousands of customers frustrated as they attempted to access their accounts.

Should customers experience an outage again, Navy Federal is directing customers to call 1-888-842-6328 for any account-specific assistance. The cause of the outage has not been reported at this time.

VIENNA, Va.--(BUSINESS WIRE)--Navy Federal Credit Union was named a leader in four of six categories on Javelin’s 2018 online banking scorecard, highlighting a range of features and functionality.

Navy Federal Credit Union says its online banking website and its app are down and not working. According to a tweet released by the company Wednesday morning, Navy Federal says it is working on ...

As of 12:30 p.m., the credit union said customers should be able to access account information via online and mobile banking, “but may experience intermittent issues with phone services.” ...