Here's what it is, why they're doing it, what it means and how to avoid committing a phone faux pas of your own.

The rules for phone calls have changed. Here are the basics on when and how to make a phone call, and why you should think twice before leaving that voice mail.

Gen Z is making up its own etiquette rules when it comes to answering the phone. Some of them aren't saying "hello." They want you to first.

Schools should teach students phone etiquette because it allows them to understand when it’s appropriate to use phones. So, they’re not only active listeners in school but in society as a whole.