Improve customer acquisition and retention while expanding market share, with these gifting and rewards strategies.

Want to build stronger, more enduring client and customer relationships? Start by leading with the values that make people ...

Consultative selling is about building trust and guiding prospects. How you can make it work for your business.

Over time, this will increase your relationship with the customers. Earning a friendly relationship with customers will unlock more customers to approach, as well as dealers and suppliers.

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Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

Here's how technology companies should use AI tools to build a better customer experience that can help drive revenue and ...

B2B marketers have many business partnerships—with intermediaries, customers, and others. And, as a B2B marketer, you'll often be looking to establish close relationships with your partners. After all ...

An investigation by an outside law firm found that Ashley Buchanan had not disclosed the relationship as required by company ...

Regina Jackson, mother and business manager of Washington Commanders’ quarterback Jayden Daniels, defends their dynamic.

Strong customer relationships drive sales, sustainability, and growth, especially in today's economy. Companies that build and maintain excellent customer and client relationships lead the pack, ...

Kohl's fired its CEO, Ashley Buchanan, on April 30 after finding he made improper business deals with someone he had a personal relationship with, according to a filing the company made with the ...