At a moment when retailers must optimize every facet of their business to remain competitive, a unified data strategy isn’t ...

As retailers refine their 2025 marketing strategies against signs of softening demand, one key priority should be improving ...

"4 Retail Technology Trends Set to Transform Customer Experience in 2025" was originally created and published by Retail Insight Network, a GlobalData owned brand. The information on this site has ...

In retail, the customer experience is paramount, and justifiably so. However, this can be dependent on the ability and enthusiasm of frontline staff.

Connecting Retail report finds retailers identified networking and IT as the biggest frustration, with two-fifths suffering ...

For years, the emphasis in retail staff development centered around product knowledge and point-of-sale systems. While those ...

New report shows most luxury brands may harm, not enhance, status—and that health is now the ultimate symbol of wealth.

This is precisely where the strategic integration of interactive remote support technology becomes exceptionally relevant. As ...

TROY, Mich.: 27 March 2025 — In an uncertain economic environment in which overall consumer financial health, 1 total deposits, annual household income and total investments are declining, retail bank ...

Retail executives took to the Shoptalk stage this week to ... “Everything we’re trying to do is to better the customer experience and better serve them,” shared Aaron Dunford, VP of Media at Nordstrom ...

Talkdesk’s AI platform helps retailers streamline customer service, improve operational efficiency, and integrate with major ...