Rails recently opened a new retail location in Bethesda, Maryland, which was strategically chosen based on strong existing customer data from the surrounding area.

At a moment when retailers must optimize every facet of their business to remain competitive, a unified data strategy isn’t ...

"4 Retail Technology Trends Set to Transform Customer Experience in 2025" was originally created and published by Retail Insight Network, a GlobalData owned brand. The information on this site has ...

New report reveals happiest shopping times, top customer pain points and strategies for peak season successHappyOrNot ( the world leader in customer feedback solutions and creators of the iconic ...

HappyOrNot ( the world leader in customer feedback solutions and creators of the iconic smiley-faced feedback buttons found ...

By educating employees on phishing tactics, prioritizing endpoint security, and strengthening visibility and control across ...

The "Retail's Biggest CX Trends in 2025" report collected more than 57 million feedback points from across the globe throughout 2024 to provide in-depth analysis on customer satisfaction, retail ...

For years, the emphasis in retail staff development centered around product knowledge and point-of-sale systems. While those ...

In its Sector in focus: Connecting retail report, Ericsson commissioned ... noticed varying levels of customer experience, leading to 38% experiencing a loss of revenue at remote branch locations ...

New report shows most luxury brands may harm, not enhance, status—and that health is now the ultimate symbol of wealth.