Motorola pioneered a new approach to quality control in the 1980s. Bill Smith and Mikel Harry, two engineers, were credited with developing Six Sigma ...

How do you create a SIPOC diagram? Now, I imagine this is a moot point for many LSS practitioners with any degree of experience. However, this might seem somewhat daunting at first glance for ...

Is SIPOC still worth using? Lean and Six Sigma have many tools for improving or designing new processes. You’ll see SIPOC diagrams often touted, but there are other tools where you might find ...