Having a native and centralized CLM solution on Salesforce allows tighter collaboration across your sales, finance, and legal teams without having to swivel chair to other connected applications ...

Salesforce Inc. today said it’s adding generative artificial intelligence capabilities to its Sales Cloud and Service Cloud applications that focus on customer interaction.Sales GPT uses technol ...

Salesforce today introduced new generative AI workflow tools for Sales Cloud and Service Cloud during its presentation at World Tour London.The new capabilities — Sales GPT and Service GPT ...

Salesforce has expanded the sales team management capabilities of its Sales Cloud platform by melding its Einstein artificial intelligence (AI) platform and Tableau analytics software to create a ...

Dec. 15, 2023 — Salesforce has announced the general availability of Unlimited Edition+ (UE+), a simplified technology package for businesses looking to accelerate growth with AI, data, and CRM.UE+ ...

Called AI Cloud, the suite, which includes tools designed to deliver “enterprise ready” AI, is Salesforce’s latest cross-disciplinary attempt to augment its product portfolio with AI ...

Clara Shih rejoined Salesforce — after 11 years at a startup — as CEO of its biggest cloud biz. As CEO of its Service Cloud, she's bullish on AI to improve customer service, for end-users and ...