A significant shift is underway in the enterprise software landscape, particularly within the life sciences customer relationship management (CRM) market. Veeva Systems VEEV, a long-time partner of ...

Currently, HubSpot sports a Zacks Rank #1 (Strong Buy), making the stock a must-pick compared to Salesforce, which has a ...

Salesforce CEO Marc Benioff revealed that AI now manages 85% of customer service and generates 25% of new code at the company ...

Robin Washington, chief operating and financial officer at Salesforce, talks agentic AI and offers career advice.

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Shares dropped even though Salesforce posted strong fiscal 2024 first quarter results, with earnings per share (EPS) of $1.69 and revenue up 11.3% to $8.25 billion. Both were better than forecasts.

Salesforce has launched new data cloud, AI and automation capabilities to expand its Customer 360 for Health enterprise platform.. Nearly 80% of healthcare consumers cite difficulty navigating the ...

Among other things, Salesforce is determined to use generative AI to help customers transform their workloads and processes in areas such as sales, marketing, customer service, finance and more ...

Last week in New York, Salesforce unveiled its new Salesforce AI capabilities bringing together CRM, customer data, and generative AI. A brief analysis of Salesforce AI.