Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

A former Salesforce and SurveyMonkey engineer has launched Clarky, an AI platform for phone, chat, email and text messaging.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

“By integrating modern tools and AI-led workflows, we are equipping our frontline network with the capability to resolve ...

Salesforce is making a big bid to become a much larger player in the enterprise space, announcing today an $8B acquisition of Informatica.The move will bring together two large, established ...