As businesses worldwide prioritize customer experience and data-driven operations, Salesforce has emerged as the leading CRM ...

While partnering with a Salesforce managed services provider can bring many benefits, it’s important to be aware of potential challenges and how to overcome them. • Misalignment of expectations.

iOPEX Technologies Acquires Areya Technologies, a Specialized End-to-End Salesforce Services Provider. Capability-led acquisition affirms iOPEX’s ambition of expanding enterprise transformation ...

NEW YORK and LOS ANGELES, Oct. 2, 2024 /PRNewswire/ -- Customer Relationship Management (CRM) hasn't just remained a buzzword or an additional marketing tool but an indispensable tool for businesses ...

Rimini Street Announces Support, Managed and Consulting Services for Salesforce® ClickSoftware to Extend Life and Value of Client Deployments Beyond December 31, 2023 End-of-Life Deadline ...

NTT DATA, a digital business and IT services leader, has been selected by Salesforce, the #1 AI CRM, to help standardize and streamline the company’s ...

Salesforce said there are two key components to its AI agents — Topics, which guides their behavior, and Actions, which enable them to take specific actions for financial services tasks.

Salesforce said on Thursday it would buy Own Company, a provider of data protection and management solutions, for $1.9 billion in cash to accelerate growth of its data security and privacy products.

Cloud provider Appirio will bring its cloud and social enterprise plays to Europe and Asia Pacific in part due to an investment from Salesforce.com. Cloud Provider Appirio Expands Internationally ...