Getting and keeping a perfect 5-star rating as a rideshare driver for apps like Uber and Lyft is much more complicated and demanding than just taking passengers where they need to go. It is a ...

Uber is introducing new features geared toward addressing the issues of unfair deactivations that ride-hail and delivery ... Another 10% said they were deactivated due to low customer ratings.

The San Francisco-based 9th U.S. Circuit Court of Appeals said Thomas Liu, a driver who filed the 2020 lawsuit, had not provided any evidence showing that Uber kicked non-white drivers off its app ...

The San Francisco-based 9th U.S. Circuit Court of Appeals said Thomas Liu, a driver who filed the 2020 lawsuit, had not provided any evidence showing that Uber kicked non-white drivers off its app ...