service methods. Laura Forer is a freelance writer, email and content strategist, and crossword puzzle enthusiast. She's an assistant editor at MarketingProfs, where she manages infographic ...

That piece seems to have struck a nerve, so it's about time we addressed a second major beef with modern data visualization: infographics have become abjectly terrible. Infographics have a long ...

Customers who are unhappy with customer service will leave. The top reasons why customers switch to a competitor are because they feel underappreciated (53%) and consider the staff rude (42%), ...

Infographic: PAs Struggle With Burnout and Depression Physician assistants in the US continue to struggle with high incidences of burnout and/or depression. Nearly 2 in 3 said that they felt ...