Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity. ~ Leon Gorman Service, in short, is not what you do, but who you are.

50 Customer Service Quotes to Live By ... In short, outstanding customer service can help your brand increase sales and poor customer can have serious repercussions.

7. "Kindness and courtesy are at the root of a positive customer experience." I wrote about this concept in my latest book, I’ll Be Back.I used different words, but the meaning is the same: Be nice!