It allows banks to provide personalized insights, financial advice, etc., and some consumers are more likely to engage with brands through social media and apps, which presents banks with an ...

But many banks believe the effort is worth it. The American Bankers Association's latest State of Social Media in Banking report, which was publicly released on September 12, found that 88% of the 330 ...

Lenders are taking action, rethinking social media's role as a potential risk rather than marketing tool, after tweets questioning SVB's financial health prompted nervous customers to pull $1 ...

Social media is still not seen as a core plank of retail and transaction banks’ marketing and client-interaction strategies, amid security and reputational fears, while many still see platforms, such ...

The California Department of Financial Protection and Innovation released its report on the events that led to the March 10 failure of Silicon Valley Bank — but the remedies aren't fully clear.

The former heads of Silicon Valley Bank, Signature Bank and First Republic Bank all blamed social media for fueling panic that led to bank runs on their institutions. Fox Business.

Did Tweets Help Crash Silicon Valley Bank? Paper Shows New Social Media Risks. A new study on Silicon Valley Bank's demise links depositor flight and stock crash with Twitter mentions.

On May 16, the Lagos Federal High Court upheld the Central Bank of Nigeria (CBN) regulation requiring banks collect customer social media handles as part KYC procedures.

FOCUS-US banks rethink social media as a threat, not a marketing tool Credit: REUTERS/BRITTANY HOSEA-SMALL. May 18, 2023 — 01:00 am EDT. Written by Nupur Anand for ...