Communication and conflict managment approaches should be fair to all parties involved. Many conflicts arise in the workplace when someone feels he is not being heard by the other person.

Workplace conflict is inevitable, ... conflict can lead to better communication, deeper trust and smarter teamwork. But it takes time, patience, ... pick up the phone.

Making room for productive conflict in our relationships. We turn to our cell phones reflexively for a variety of reasons. We are bored standing in line, waiting for an appointment, or killing time.

Adubato: Effective leaders understand the various conflict triggers, and work to minimize their impact and address the problem before it gets out of hand. For example, he or she is aware of the ...

According to Graham Williams of Centre-ing Services, communication by telephone will be reduced to 5 percent of all business communications by 2015. Businesses have other options, such as digital comm ...