A federal court judge says Uber’s driver-rating system may be affected by passengers’ racial bias. In a hearing this week about a lawsuit against the Bay Area ride-hailing giant by an Asian driver ...

Uber’s rating system is a mystery to every passenger. Luckily, we have the answers you probably weren’t looking for. According to Uber: “After each trip, riders and drivers have the ...

Uber's San Francisco office sent a guide to all of its drivers in 2014 that explained how the driver-rating system works, and how drivers can improve their scores.

The suit claims Uber's rating system, which is based on passenger reviews, discriminates against drivers who are not white or who have accents. Uber says the claim is untrue.

Uber prompts customers to rate drivers on a scale of 1 to 5 stars, and then “deactivates” workers whose average rating it deems unsatisfactory, according to the lawsuit.

Ride-hailing app Uber is being sued over allegations that the company’s rating system for drivers is racially biased, according to a complaint filed Monday in federal court. A former driver for ...

Uber today introduced a few changes to its rating system aimed at making things a little "fairer" for drivers. The first change applies to UberPool, the option that lets you ride and split the ...

A federal court judge says Uber’s driver-rating system may be affected by passengers’ racial bias. In a hearing this week about a lawsuit against the Bay Area ride-hailing giant by an Asian ...

The suit alleges Uber's rating system, which is based on passenger reviews, discriminates against drivers who are not white or who have accents. Uber says the allegation is untrue.

A federal court judge says Uber’s driver-rating system may be affected by passengers’ racial bias. In a hearing this week about a lawsuit against the Bay Area ride-hailing giant by an Asian ...

The suit alleges Uber's rating system, which is based on passenger reviews, discriminates against drivers who are not white or who have accents. Uber says the allegation is untrue.