With a fifth of RIA firms using AI to create marketing content, one leading voice argues a clear identity and focusing on ...

In this climate of rising costs and tariffs, CRM (customer relationship management) and loyalty marketers have a critical ...

If safeguarding the CRM project from risks is your top priority, consider getting advisory support from third-party CRM experts before implementation starts. An experienced CRM consultant will analyze ...

Marc Jacobs of Michelman & Robinson LLP discusses the reemergence of the Telephone Consumer Protection Act as artificial ...

At first glance, Ballards might appear to be a traditional accountancy practice. It offers the full suite of services you’d expect to see - tax, audit, accounts, and corporate finance. But dig a ...

Gartner research reveals that in underperforming companies, ICPs exist primarily as orientation materials rather than active ...

Its usability for nontechnical users makes GenAI truly transformative. It enhances efficiency without replacing humans, ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

Sean Whiteley is the Founder and President of Qualified, where he also leads the Solutions Engineering team. Prior to Qualified, he was the CEO of GetFeedback, an online survey solution and the ...

An artificial intelligence (AI) expert has shared the jobs he is convinced won't exist in 24 months due to AI silently wiping ...

Geoffrey Hinton, the so-called 'Godfather of AI', has shared the jobs he is convinced won't exist in 24 months ...

At e4m TechManch 2025, CX leaders across telecom, retail, pharma, and tech explored how AI, data, and design are redefining ...