CRM has to fit. It has to help the business anticipate needs and market demands. And it must deliver value. Otherwise, it’s ...

A successful business is based on its capability to maintain the relationships it has with customers and a properly planned CRM system is the key to this process. CRM design is not just about pretty ...

Many companies are investing heavily in flashy CX technology, yet customers still are not seeing the meaningful improvements ...

The Dow Jones (^DJI) is made up of 30 of the most established and influential companies in the market. But even blue-chip ...

Conestoga Capital Advisors, an asset management company, released its second-quarter 2025 investor letter. A copy of the ...

Before making irreparable internal changes based on common business advice, take care to do thorough research.

The report, rooted in Trella Health's unmatched access to the most current Medicare Part A and B claims data and Medicare ...

Union Minister for Communications Jyotiraditya Scindia, on Monday chaired the Strategic Review and Planning Meeting 2025-26 of Bharat Sanchar Nigam Limited (BSNL), accompanied by Minister of State ...

Large organizations may have the budget to experiment broadly, but SMEs can stay competitive by making smart, targeted ...

Union Minister states Starlink limited to 20 lakh customers in India, won't impact BSNL, emphasizes rural connectivity.

Tamilnad Mercantile Bank (TMB) aims to capitalise on the investment surge in Thoothukudi, focusing on salary accounts and ...

Scindia revealed significant disparities in average revenue per user (ARPU) across BSNL's operational circles, ranging from 40-45 in some regions to over 175 in others. The company plans to identify ...