Akshay Mahajan is executive vice president for AEC (architecture, engineering and construction) at Unanet, a software company that provides enterprise resource planning and customer relationship ...

A customer relationship management, or CRM, platform is an application that enables companies to store information about customers in one place. Salespeople use the data in a CRM to inform their ...

A ccording to CRM.org, 97% of companies that use customer relationship management (CRM) platforms met or exceeded their sales goals in the past year. Only 3% fell short.

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. AI-powered customer relationship management systems (CRMs) are creating a transformative ...

In the U.S. it’s common for companies that have both physical branches and online services to use customer relationship management (CRM) software that tracks all of their interactions with ...

Salesforce plans to add an artificial intelligence tool to help providers deal with administrative burdens such as prior authorization, the customer relationship management company said Friday ...