Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve customer ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

The Growth Dilemma is about how to manage relationships between customer segments. As brands grow and attract new customers, ...

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen ...

Customer data management best practices offer business opportunities to secure data, engage customers, grow sales, and ...

CRM has to fit. It has to help the business anticipate needs and market demands. And it must deliver value. Otherwise, it’s ...

Without a differentiated product, neobanks have taken the route of other fintechs, such as cards, lending and investments, ...

Discover how Spyne's AI assistant, Vinnie, enhances customer relationship management for used car dealerships, boosting efficiency and lead conversion while reducing missed follow-ups.

When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

If you use Allianz Life, your data was likely lost to hackers. The life insurance provider has suffered a data breach ...

Silverback AI Chatbot has announced the rollout of its AI Agents feature, a new capability designed to help businesses move ...

AvePoint is driven by surging demand for data management as businesses adopt AI and require robust, secure data ...