We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Customer data management best practices offer business opportunities to secure data, engage customers, grow sales, and ...

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen ...

Silverback AI Chatbot has announced the rollout of its AI Agents feature, a new capability designed to help businesses move ...

When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

The software powerhouse topped expectations with its latest quarterly results Wednesday, while raising its guidance for the full year. Chief Executive Bill McDermott told MarketWatch that AI has ...

While robots haven’t commandeered all of our roles just yet, researchers predict AI may replace 300 million jobs globally by ...

Healthcare companies are increasingly using AI for tasks like contract review and management. Proper data preparation is crucial for effective AI implementation.

More farmers are thinking “beyond the farm gate” to ride out a series of challenges facing the sector and secure a future for ...

At the heart of the Meta-AWS partnership is a push to support Llama, a leading open-source AI model, meaning the code behind the technology is publicly available — unlike proprietary or “closed-source ...

The Federal Emergency Management Agency has bought Starlink services — but also fell into the crosshairs of Musk. In the ...

Mahalo Closes Pre-Seed Round and Launches Post-Purchase Experience Platform to Streamline Warranty Management and Customer Interactions Mahalo builds brand loyalty and reduces support costs for ...