The Growth Dilemma is about how to manage relationships between customer segments. As brands grow and attract new customers, ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

While robots haven’t commandeered all of our roles just yet, researchers predict AI may replace 300 million jobs globally by ...

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve customer ...

The listing states that CMPD will use the drones for “rapid deployment in emergency situations, surveillance, search and rescue, traffic management, and crime scene monitoring.” ...

EnergySage, Scanifly, Freedom Forever, and Bodhi have all introduced AI-supported tools for solar design, customer service, and workflow management.

Henrik Werdelin's latest venture promises to help "everyday entrepreneurs create million dollar AI companies" without requiring technical skills.

As much as the term “customer experience” has become somewhat of a buzzword, it has also become a serious consideration for businesses across almost every ...

Freedom Forever, a national residential solar installation company and No. 1 Residential Solar Contractor on the 2024 Top Solar Contractors List, is launching Raya, an AI tool developed for project ...

For committed woke activists burrowed into countless corporations, the power to push identity politics on everyone around them with DEI policies is proving hard to give up.

Start with the basics. Use AI for chatbots and repetitive CX tasks to reduce wait times and lower operational costs. Build loyalty with advanced tech. Use real-time customer data to allow AI ...