Q2 2025 Management View Anesa T. Chaibi, CEO, highlighted a record performance for the quarter, stating, "We delivered an excellent second quarter performance with record profitability." She noted ...

Achieving personalization has historically been easier said than done, because, overall, it’s been a costly and friction-filled process. However, that’s where AI can step in.

When automation displaces so many human roles, CX quality takes a nosedive. The key is to define clear, human-centric strategies for implementing AI.

GCB Bank PLC has launched its Digital Salary Advance product, setting a new standard for instant access to emergency funds through the bank’s innovative mobile app.

Customer Contact Week (CCW), the leading event series dedicated to advancing the customer service industry, announces its final CCW event of 2025, taking place from October 22-24 at Omni Nashville. As ...

Recognized for its cloud-native Telecom-as-a-Service (TaaS) platform and core network, OXIO leads digital transformation and customer-centric innovation in the global telecommunications industry SAN ...

COLUMBUS, Ohio, July 29, 2025 (GLOBE NEWSWIRE) -- reAlpha Tech Corp. (Nasdaq: AIRE) ('reAlpha” or the 'Company”), an ...

Latest recognition makes IFS a Gartner Peer Insights Customers' Choice across three categories: Cloud ERP, Enterprise Asset Management, and Field Service Management. LONDON, July 29, 2025 ...

NM: At CBC, technological innovation is integral to our mission of delivering secure, efficient, and customer-centric banking ...

The Ministry of Finance has launched the first Customer Council under the second phase of the Zero Government Bureaucracy ...

Reserve Bank of India Deputy Governor Swaminathan J has said intense competitive pressures and a desire to project short-term success are making some banks and non-banking finance companies adopt ...

Process intelligence vendor Celonis' new Chief Customer Officer Dilipkumar Khandelwal argues that enterprises should focus on ...