Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM automation system, aimed at helping businesses improve how they track leads, ...

The global market for customer-relationship-management software was worth $52.4 billion in 2021 and is expected to grow roughly 13% over the next decade, a report released by the consulting firm ...

There’s no doubt the future of customer relationship management (CRM) lies in the cloud. IDC predicted the value of new, on-premise installations would drop from 65% of the market in 2013 to 38% ...

He’s one of the pioneers of the CRM (Customer Relationship Management) software industry, having founded Goldmine in 1989 and selling it in 1999 for a reported $83 million.

One negative aspect of the customer relationship with management comes from perceived familiarity. It is in a company's best interest to make sure every customer feels important and special, but ...

Forrester Research, “The Forrester Wave™: Customer Relationship Management Software, Q1 2025,” by Kate Leggett, with contributions from Linda Ivy-Rosser and Faith Born, March 21, 2025 ...

Customer Relationship Management (CRM) Business-to-customer or B2C businesses rely on customer relationship management (CRM) tools to build a solid rapport with their customers.