We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

Fame Rental unveils an embedded CRM built directly into its ERP platform, giving rental teams real-time access to customer ...

The relationship between data and AI is inherently symbiotic: better data enables better AI, and better AI allows for more ...

This is a digital transformation initiative that requires coordinated leadership across all technology domains.

The challenge lies not in the accumulation of data, but in the effective extraction of actionable intelligence. Artificial ...

The TMS is the perfect platform between a fleet and its data. In the AI boom, that data is key. Here is how TMS providers are ...

Explore the benefits of field service management technology for utilities. Enhance efficiency and safety in critical ...

The 52 counties honored in this year's awards from the Center for Digital Government are transforming local government with cutting-edge tech while focusing on resident services.

Procurement can speed up go-to-market efforts and enhance the success of new product launches by integrating suppliers into ...

Amid the noise, what’s emerging is a new marketing playbook, one that requires not just new tools, but new instincts.

This article discusses why IT leaders must think beyond backup and embrace cyber resilience to survive and thrive in the ...