Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

According to research from Gartner, global spending on customer relationship management (CRM) software grew 15.6% in 2018, becoming the largest and fastest-growing enterprise application software ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed ...

Six years ago we were still having the same conversations about customer relationship management we're having now. According to a 2009 article in Harvard Business Review the most common CRM ...

On the outset, supply chain management (SCM) and customer relationship management (CRM) seem like two very different departments, but they actually rely on each other for success.

Customer Contact One of the positive aspects of having a customer relationship with management is being in immediate contact with the customer.

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon.

The Customer Relationship Management Software Market [2023-2030] Latest report a comprehensive analysis of the Customer Relationship Management Software market is presented in the latest report ...

Integrating new ERP software with their Customer Relationship Management (CRM) system provides a number of time-saving and data-related benefits.