Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Silverback AI Chatbot has announced the rollout of its AI Agents feature, a new capability designed to help businesses move ...

In order to properly implement AI, it's important to understand its blindspots and when you shouldn't use AI to replace human judgment.

Fame Rental unveils an embedded CRM built directly into its ERP platform, giving rental teams real-time access to customer ...

Enterprise data management (EDM) is the framework organizations use to manage data across systems, teams and workflows. It ...

Public sector banks, which were weighed down by NPAs till a few years, ago have turned around and have emerged stronger ...

Telecom equipment require mandatory testing and certification before being imported, sold or used in India. Recently, the ...

In an interview with ETCIO, Soumya Ghosh, CTO of Tata AIA Life Insurance, discusses how he is developing the digital strategy ...

Discover how vibe marketing blends AI and creativity to automate workflows, personalize engagement, and redefine modern ...