Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Banks should be using AI to move customer interactions beyond the purely transactional to the intelligence-based to stay ...

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen market resilience.

Best real estate CRM: Our top 9 picks to stay organized & top-of-mind, nurture leads, integrate with your other tools & scale your business.

In the dynamic world of business, Customer Relationship Management (CRM) software has become an indispensable tool for companies aiming to streamline their customer interactions, sales processes, and ...

I called the Ford Customer Relationship Center. Pinging my way through the phone tree, I was eventually connected with someone named Pamela—my case agent.

About this issue Abstract To advance understanding of how well different types of brand relationships drive customer brand loyalty and to help companies improve the effectiveness of their relationship ...

Two Wells Fargo employees saved the life of an 89-year-old customer, earning free chicken wings for life from his family's restaurant.

WordPress.com owner Automattic has added another communication-focused startup to its lineup: relationship-management app Clay.

The Customer Relationship Management Conference (CRMC) 2025 will take place from June 4–6, 2025, at the Hilton Chicago. The event gathers retail and consumer-facing brands to share strategies in ...

According to The Athletic, LeBron James' relationship with the Los Angeles Lakers has been frosty sometimes.

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's favorite solutions in 2025.