Life cycle management is a practice that can make or break your ability to upsell, cross-sell, and otherwise grow an existing customer relationship, and it helps companies cultivate brand loyalty by ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle.From being used as a mere Rolodex of customer information, they have transformed into ...

Essentially, this means it's time to bury the marketing funnel and introduce a new model--the customer life cycle, which provides a better fit with modern marketing.

Gartner, Voice of the Customer for Contract Lifecycle Management, Peer Contributors, 14 March 2025, Gartner®, Magic Quadrant for Contract Life Cycle Management, October 2024, and Peer Insights ...

He’s one of the pioneers of the CRM (Customer Relationship Management) software industry, having founded Goldmine in 1989 and selling it in 1999 for a reported $83 million.

Sirion Recognized as a Customers’ Choice in 2025 Gartner® Voice of the Customer for Contract Life Cycle Management Report for Third Consecutive Year Sirion is the only CLM vendor to be ...

¹ Based on 102 reviews in the Full Lifecycle API Management market on Gartner Peer Insights as of Feb. 2023 ² Gartner, Voice of the Customer for Full Life Cycle API Management, Peer Contributors ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. Topics IT Operations ...

DUBLIN--(BUSINESS WIRE)--The "Growth Opportunities in Global Customer Relationship Management, 2024" report has been added to ResearchAndMarkets.com's offering. To deliver excellent customer ...

Customer Relationship Management (CRM) Business-to-customer or B2C businesses rely on customer relationship management (CRM) tools to build a solid rapport with their customers.