We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

In the fast-evolving world of B2B sales, artificial intelligence (AI) is revolutionizing how sales teams operate, shifting ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve customer ...

Thousands of companies in over 120 countries rely on SugarCRM to engage with clarity, sell with consistency and close with confidence. Headquartered in the San Francisco Bay Area, SugarCRM is backed ...

Digital small business lender Live Oak Bancshares (NYSE:LOB) reported Q2 CY2025 results beating Wall Street’s revenue expectations, with sales up 14.6% year on year to $143.7 million. Its non-GAAP ...

More UK retailers are switching from paper to digital receipts, but what are the benefits and challenges, and what are the ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM automation system, aimed at helping businesses improve how they track leads, ...

When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

There’s been a steady stream of concern across the sales industry that artificial intelligence may eventually replace human salespeople. A Gartner report even found that 75% of B2B sales organisations ...

By leveraging end-to-end AI, ServiceNow is making strong inroads into areas such as customer relationship management, which ...