We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Check out the best CRM platforms that combine customer relationship management with email marketing automation -- featuring ...

To stay relevant, marketers must evolve from mere content creators to AI facilitators, curating autonomous tools that can ...

Aristotle Atlantic Partners, LLC, an investment advisor, released its “Focus Growth Strategy” second quarter 2025 investor ...

While there are giants like Zoho, which is also leveraging its AI-based customer relationship management platform Zoho CRM to ...

Discover how luxury automotive brands are shifting towards experience-driven customer service, creating emotional connections ...

Lidl GB chief customer officer Jassine Ouali is leaving the discounter’s UK division to take the same role at Lidl France.

Chief marketing officers (CMOs) in the online trading and CFD sector face exceptionally short tenures, with firms based in ...

Perfect Storm’s Matt Rennie believes marketers need to reconsider their dependency on jargon. Are words such as ‘audience’, ...

In an effort to catch consumers' attention and recover from significant losses, Red Lobster has come out with some bizarre ...