Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

Explore how Gen AI, data & ai is transforming industries through personalization, automation, and creativity—while ...

Coinbase Global Inc., a major U.S. cryptocurrency exchange with more than 100 million customers, disclosed today that ...

From lack of human help to chatbots that send you in circles, dealing with a bank can be frustrating – but you can fight back.

This article is authored by Pratik Shah, financial services leader and Rohit Pandharkar, technology consulting partner, EY India.

Coinbase on Thursday announced hackers bribed some of its overseas employees for customer data and demanded a $20 million ...

New York State budget introduces AI restrictions, requiring companion bots to detect self-harm and notify users of non-human ...

Navigating the Amazon marketplace is like weaving through a chaotic Delhi market—loud, competitive, and packed with ...

Accepting credit cards is more costly for small businesses due to fees charged by card issuers and payment networks. However, ...

Despite admitting to possessing more than 600 CSAM images and personally operating Breachforums, Fitzpatrick was sentenced in ...

Much focus was on Canberra, but newly minted Westpac boss Anthony Miller has laid out his own agenda: it’s one where his bank returns to the top spot on customer satisfaction while reaching its full ...

Target has pulled the plug on many of its self-checkout machines. The retailer announced it will now limit self-checkout to ...