By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, ...

How to create customer loyalty and use extreme customer service as a competitive force to dominate your market: free training you can use now. Exceptional customer service depends on more than ...

The following explores the ins and outs of real-time analytics and presents a few best practices that can help companies use ...

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

Iron Mountain leads this category in the Management Top 250, followed by Intel and Ball ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Customer Service provides a central point of contact to assist the Case Western Reserve University community with service requests and questions or unresolved issues pertaining to any unit within the ...