A penny for the thoughts of our thankless call center workers. Long have they had to endure indignant customers fuming at them for problems beyond their control. Now they must suffer accusations that ...

Working expired listings, listings that didn’t sell under their initial contract, has been at the core of real estate ...

Google will now let everyone in the US call local businesses using AI. The feature, which is now available in Search, allows ...

Vertex Global Services plans to impart AI skills to 8,000 professionals in India over 3 years, boosting the BPO sector's ...

After receiving a new credit card, Abhishek Walia received a suspicious call asking for his OTP for activation. Trusting his ...

AOL’s most legendary hacker built his seminal program through trial and error—the same way he rebuilt his life.

DoNotPay is revolutionizing consumer empowerment with AI, automating everything from gym membership cancellations to ...

It's easy to believe that you'd never fall for a scam. But bad actors are always looking for ways to fool you, such as with ...

On today's episode of CBT Now, Matt Easton asserts that AI can serve as a powerful tool when making sales calls.

This initiative is poised to revolutionise their in-house capabilities, backed by the launch of the VAssist tool to build efficiencies in contact centre processes, a statement said.

Starting a career in sales can feel overwhelming, but early exposure to the process allows new professionals to grow faster ...

Ari Aster's “Eddington,” appropriately enough, has been divisive. Since its premiere at the Cannes Film Festival in May, ...