Shopify Review: The Best Website Builder for E-Commerce
Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.
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Winnebago Industries’ Barletta, Chris-Craft achieve customer satisfaction excellence
Winnebago Industries announced on Feb. 13 that its marine brands, Barletta Pontoon Boats and Chris-Craft, received 2024 Customer Satisfaction Index (CSI) Awards. They were given by the National Marine ...
Customer demands a discount on $300 roses—then leads a one-star review attack on the florist
It all started, she said, when an order was placed through her shop’s website one evening requesting an early pickup for their Red Rose Wrap, a $300 arrangement consisting of 50 60cm red roses. She ...
How Can Financial Firms Leverage AI To Transform Customer Service?
As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...