In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

UPS’s CEO says the company is cutting back its shipping for Amazon by 50 percent.

Many workplace terms are misused or poorly defined, leading to confusion and misalignment. This article unpacks 10 common ...

In an attempt to soften the rejection email, the company encouraged the applicant to stay positive despite the setback.

You might remember taking your turn at show-and-tell in grade school, bringing a favorite toy or book to show to your classmates. Little did you know that you were preparing for a very important ...

Shopify shares actionable small business tips from expert entrepreneurs, including how to find success in your marketing, ...

A Buick and GMC dealership in Oak Creek, Wisconsin, has come under fire after it was revealed an employee left a racial slur ...

The Florida Public Service Commission is considering proposed rate hikes for Sunshine Water Services customers in five ...

Enhanced team productivity and resource allocation About Giftify, Inc.

It is the internal customer (the employee) that constitutes the kingmaker through continuous, innovative and agile value ...

What is the weight of a promise? A promise is a powerful thing. In law and in business, not every promise carries weight. Some promises are just words, while others can land you in court if you break ...

It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...