The average life satisfaction score, on a scale of zero to ten, that consumers were feeling as of July was 6.73. That marks a ...

US consumption remains resilient, with retail sales rebounding in June despite widespread fears of tariff-driven inflation. I ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

A version of this post first appeared on TKer.co Despite weak consumer sentiment, an uptick in household debt delinquencies, ...

When you pay for groceries, how closely are you checking your receipt? A new report is warning customers to check their ...

Getting the value exchange right is key to unlocking the potential of commerce media networks. More personalized, relevant ...

Tether and Circle now hold over $210B in reserves—more than some brokerages, but far behind banks like JPMorgan with $2T+ in ...

There’s a unifying message among the leading anti-electric vehicle voices. Whether they work for car dealerships, car ...

The Consumer Financial Protection Bureau, led by President Trump’s administration, has dropped a case against Navy Federal Credit Union. The case involved $80 million in refunds for ...

New network planning technologies, alongside investment in capabilities at manufacturing facilities, has allowed many consumer products companies to examine the DTC model. Direct-to-customer warehouse ...

Customer service and support are often confused, so how do you tell them apart? Find out with our handy guide to customer support vs customer service.