Explore more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive ...

Retailers have a problem: average customer acquisition costs reached $226.38 in 2024—up 7% from the year prior—as digital ...

AI is affecting virtually every aspect of every company. The customer experience is no exception. Innovative, forward-thinking brand strategists and CX experts are seizing the opportunity to rethink ...