Customers, whether they are new or have been loyal to your business for years, can be easily managed and categorized based on ...

A year ago at Zoholics US in Austin, Zoho launched CRM for Everyone, the next generation of its CRM platform. This year at ...

Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

ServiceNow is pushing to improve data handling to make AI more usable as an essential part of everyday enterprise operations ...

To help organizations move beyond outdated feedback tools, CallMiner has rolled out Outreach, an AI-based feedback platform.

How Agentic AI is redefining marketing workflows. Discover how autonomous software agents are transforming traditional ...

BombBomb Engage is a complete rebuild of BombBomb's video messaging platform, redesigned to be faster, cleaner, and easier to use. The interface includes a new layout, simplified navigation, and ...

Newly appointed President of Global Customer Operations at ServiceNow, Paul Fipps, outlines why the vendor believes its ...

An agentic mesh is a way to turn fragmented agents into a connected, reliable, enterprise-grade ecosystem. It lets agents ...

Although the full realization of advanced AI capabilities will extend beyond 2025, strategically integrating AI technologies ...