Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

The UPS Store is confident enough to showcase its CX capabilities in what VP of Retail Operations Sean O’Neal calls “risk it ...

Mirokaï is designed to be helpful, engaging and enchanting.

Law Roach doesn't spare any expense when it comes to recognizing good customer service. The stylist shared on Instagram on ...

Brighton's residents will be able to discuss services face-to-face with council staff ... "Upcoming changes will make accessing customer services easier," a spokesperson said.

The Belk department store chain is experiencing issues with some functions, affecting its ability to handle customer orders ...

As companies face difficult decision about fluctuating costs, it will be crucial to be transparent with customers.

Some people struggle to access services online or by phone, the council said Brighton's residents will be able to discuss services face-to-face ... will make accessing customer services easier ...

Sales professionals are using generative and autonomous AI to prepare for in-person meetings and calls.

AI and privacy experts say this technology, while legal, poses potential risks to consumers if not properly disclosed.